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Luxury Diamond Knit Stretch Sofa Cover– Anti-Scratch, Full-Cover Pet Protector
Shipping
Orders ship within 1-2 business days after payment confirmation.
Note: Orders placed on weekends may experience delays. Our warehouse operates Monday-Friday during standard business hours, excluding holidays.
Shipping Cost & Time
Destination Delivery Time Shipping Cost Courier
USA 5-7 business days $15 (Orders < $100) FREE (Orders ≥ $100) UPS, FedEx
Europe 5-7 business days $15 (Orders < $100) FREE (Orders ≥ $100) UPS, FedEx
Total Delivery Time = Processing Time (1-2 days) + Shipping Time
💡 Free Shipping on orders $100+
Shipping Restrictions
We currently ship to:
✅ Continental U.S. only (excludes Alaska, Hawaii, Guam)
✅ Europe
❌ Not available: P.O. Boxes, APO/FPO/DPO addresses
Order Tracking
You'll receive a tracking number via email once shipped
Tracking activates within 24 hours (may take longer during holidays)
Tracking updates may take 48-72 hours
Issue with tracking? Contact us at support@enjoyhometech.com - we'll resolve within 48 hours.
Delayed Delivery
If your order is delayed, email support@enjoyhometech.com and we'll check with the carrier immediately.
Order Cancellations
Before shipment: Full refund available
After shipment: Cannot be canceled
Contact us immediately after purchase to cancel.
Customs & Taxes
Customs fees: Your responsibility (charged by your government, not us)
Sales tax: We do not charge sales tax
Questions?
📧 Email: support@enjoyhometech.com
📞 Phone: +1 858-252-5485
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-2 working/naturaldays of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Time
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Country |
Estimated Shipping Time |
Shipping Cost |
Courier |
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USA |
7-12working/natural days |
$15 (Orders < $80) |
UPS, FedEx |
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7-12 working/natural days |
$12 (Orders ≥ $80) |
UPS, FedEx |
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EUROPEAN |
8-15 working/natural days |
$18 (Orders < $80) |
UPS, FedEx |
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8-15 working/natural days |
$15 (Orders ≥ $80) |
UPS, FedEx |
Total Delivery Time = Processing Time + Shipping Time (depending on your location)
Shipping Location
- We onlyoffer delivery in the U.S. (excluding Alaska, Hawaii, and Guam.)
- O. Box or APO/FPO/DPO and International delivery are not available now.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hoursto update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
- If your order is delayed, please contact us via email support@enjoyhometech.com , we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
About Customs
- In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges.We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs, duties, or tariff.
About Sales Tax
- We do not charge any sales tax on orders.
Should you have any questions about the Shipping Policy, please contact us:
Email: support@enjoyhometech.com
Telephone: +1 858-252-5485
Working Hours: Mon-Fri 9 am to 6 pm PST.
Refund & Return
If you are unsatisfied with your purchase, as long as you contact us within 30 days from the receipt of the item, we will process your return/exchange request. Any request after 30 days will not be honored. Please make sure to contact us by email support@enjoyhometech.com at first.
Return & Exchange Conditions
- Items returned without authorization will not be accepted.
- Items must be returned within30 days after you receive them.
- All items must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- When returning or exchanging items, customers must use a shipping method providing tracking information.
Non-returnable items
- On sale items or gift cards are non-refundable.
- Damage/Lost caused by customers is non-refundable.
General Return Process
- Initiate a return: Please email us at support@enjoyhometech.com with photos and/or videos of the items and let us know your order number. Our customer service staff will determine the eligibility for your return request within 3 business days.
- Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
- Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund.
Return Charge
- If the return is due to our problems (such as: incorrect products, quality problems of products), we will provide a full refund for you include the return freight.
- If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the buyer should pay the return freight.
- No restocking fee to be charged to the consumers for the return of a product.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days.
- If you haven’t received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at support@enjoyhometech.com .
Please Note: we do not refund our original shipping cost.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can't be canceled once the parcel is shipped out.
Should you have any questions about the Return & Refund Policy, please contact us:
Email: support@enjoyhometech.com
Telephone: +1 858-252-5485
Working Hours: Mon-Fri 9 am to 6 pm PST.
Payment
At EHT (enjoyhometech) we offer various payment options:
Pay With PayPal
When you place an order with PayPal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
Bank Cards
We accept the following cards:
• Visa
• MasterCard
• American Express
• Discover
• Meta Pay
• Diners Club
• JCB
• UnionPay
• elo
Credit or debit card options will be available when checking out. We secure your card with the highest security and work with your bank card issuer while we process your order. Verified by Visa & MasterCard Secure Code.
- Weprovides secure online payment methods. That’s why we've added an extra level of security for Visa and MasterCard payments, which protects you from the unauthorized use of your credit card. 3-D Secure technology consists of the programs verified by Visa and MasterCard Secure
- When you choose a credit card during checkout, a new window requesting your personal security code will appear. Your financial institution will authenticate the transaction within seconds and confirm that you are the individual making the purchase.
Shop Pay
- Select Shop Pay at Checkout: Look for the Shop Pay logo or option during checkout.
- Choose Your Payment Plan: Shop Pay offers two main payment options:
- Pay in 4: Split your purchase into four equal installments, typically due every two weeks with the first payment at checkout.
- Full Payment: Pay the full amount of your purchase at checkout.
- Complete Your Purchase: Once you've selected your payment plan and created/logged into your account, you can review your purchase details and confirm your order. Shop Pay will perform a soft credit check to determine your eligibility for the "Pay in 4" installment plan.
- Manage Your Payments: You can track your Shop Pay orders, upcoming payments, and payment history through the Shop app or our website. Make sure to make your payments on time to avoid late fees.
Please contact Shop Pay for detailed questions concerning your Shop Pay account.
Apple Pay
Apple Pay is available as a payment option when using an Apple device (iPhone, iPad, Apple Watch, or Mac).
Complete Your Purchase: Authenticate the payment using Face ID, Touch ID, or passcode on your Apple device.
Secure and Traceable: Your payment information is encrypted and secure. You can track your payment status via the Wallet app.
Google Pay
Look for the Google Pay logo or option during checkout if you are using an Android device. Ensure that the credit or debit card linked to your Google Pay account is up-to-date and has sufficient funds for the purchase.
- Once you've selected Google Pay and verified your payment method, use your Android device (phone, tablet, or Wear OS smartwatch) to authenticate the payment via fingerprint, PIN, or other secure methods.
- You can track your Google Pay transactions through the Google Pay app. Ensure that your cards and payment methods are up-to-date to prevent payment issues.
Why has my payment been declined?
If you're having trouble paying, declined payments can be caused by one or more of the following:
PayPal:
- The transaction page has timed out.
- Leaving the page before finishing the check-out procedure.
- Your PayPal account has insufficient funds or is not linked to any secondary option like a bank account or a credit card.
Please contact PayPal for detailed questions concerning your PayPal account.
Credit Card:
- The name and address of the cardholder do not match the billing details. Make sure that all details, such as the card number, expiration date, and CVV code, are entered correctly, and check that the name and billing addresses are exactly as they appear on your card statement.
- It is required thata credit or debit card is issued by a U.S.-based bank or financial institution or your card is not authorized for international payments.
- Your card has reached the limit for internet transactions.
- The transaction page has timed out.
- Leaving the page before finishing the check-out procedure.
About Coupon Code
You can apply coupons to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click “apply” before continuing checkout, your order total will not reflect the coupon discount.
NOTES:
- Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.
- Coupons cannot be combined. You can only use one coupon code per order.
Should you have any questions about the Payment Methods Policy, please contact us:
Email: support@enjoyhometech.com
Telephone: +1 858-252-5485
Working Hours: Mon-Fri 9 am to 6 pm PST.
